Water Filtration & Softener FAQs

Answers to the most common questions about water softeners, water filtration, reverse osmosis and working with Cigar City Water Pros.

Softeners

Water Softeners

Common questions about hard water and water softeners.

What does a water softener do?

A water softener removes calcium and magnesium, the minerals that make water hard. Softened water helps prevent scale on faucets, shower glass and inside your water heater and pipes.

Hardness varies by neighborhood and water source, and homes on private wells can be very different from homes on city water. The only way to know for your home is to test it, which is where we start.

A properly sized and set up softener should not make your water taste salty. If you want the best drinking water, a reverse osmosis system at the kitchen sink is a popular addition.

Often, yes. A softener handles hardness, while filtration handles taste, odor and contaminants like chlorine. We will tell you plainly if you need one, the other or both.

Your system is installed by one of our trusted, locally owned plumbing partners.

Filtration

Water Filtration

Common questions about whole-home filtration and reverse osmosis.

What is whole-home water filtration?

A whole-home system treats water where it enters your house, so every tap, shower and appliance gets filtered water, not just the kitchen sink.

Reverse osmosis is a drinking water system, usually under the kitchen sink, that pushes water through a very fine membrane plus carbon filters. It is a great choice for cooking and drinking water with its own dedicated faucet.

Carbon-based filtration is designed to reduce chlorine and similar disinfectant taste and odor. We will match the filter media to what your water test shows.

It depends on the system and how much water your household uses. We will explain the maintenance schedule for your system before it is installed.

Every home is different, so we quote after we understand your water and your goals. Call us or fill out the form for a free quote.

Our process

Working With Us

What to expect when you call Cigar City Water Pros.

How do I get started?

Call (813) 531-7345 or fill out the quote form. We will talk through your water concerns and set up a time to test your water.

Yes. We test your water and explain the results in plain English before recommending anything.

Installation is handled by trusted, locally owned plumbing partners.

Yes. Call us or fill out the form for a free quote.

We serve homes across Hillsborough, Pinellas, Pasco, Polk and Manatee counties. See our service area.

Ready for Better Water?

Get a free quote from a locally owned Tampa water treatment team. Straight answers, no pressure.